iOS Paypal app 2 factor auth not working

BlueInGreen
New Community Member

Got a new phone. Loaded up PayPal app on iOS, logged in and received blank screen (zero feedback about any auth issues).
Found some articles stating to turn off 2FA. Turned off 2FA via computer and was able to log in from PayPal iOS app.

Re-enabled 2FA. Tried to log in from PayPal iOS app and received the screen shot below.
Specs - iPhone 12, iOS 14.7.1, PayPal v8.2.2

What you're seeing below is a form to enter my 2FA code, with also a "processing" spinner blocking my ability to enter said code. Paypal makes it really difficult to switch phones with 2FA enabled.
IMG_4561.PNG

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.