forgot password

Mayham20163
Contributor
Contributor

so i made a new paypal to ask this question and im trying to reset my password on my personal because i forgot it as my brother just sent me 25 dollars and it sends me a 6 digit code so i enter that in then it ask me to send another code to a phone number i dont even have anymore, how do i get it to change my number and is there support at 11 pm at night for this issues?

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PayPal_Olivia
Moderator
Moderator

Hi @Mayham20163,

 

I'm sorry to hear about the difficulty with your password. If you're unable to reset it via the self-help option because the number is an old one, please contact customer service via phone for assistance. Click Contact at the bottom of the PayPal website, then Call us, then call as a guest.

 

I hope this can be resolved quickly!

 

Olivia

 

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