We're sorry, we can't log you in. Contact Customer Service for more help, or try logging in again.

Raymonndo
Contributor
Contributor

I'm getting the above message when trying to log in.

 

Has anyone else suffered this issue? And if so, how did you resolve?

 

Tried laptop, PC, mobile browser, mobile app, clearing cookies, changing password...

 

Thanks!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Raymonndo 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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