Verification

MarekMatava
New Community Member

Hello, in order to verify my account I need to provide documents that are NOT older than 12 months, but I am afraid I do not have such document, only my ID or Driving License that are older than 12 months. How should I proceed the verification then?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MarekMatava 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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