No verification call

ETnti
Contributor
Contributor

I am not recieving your verification call. keeps saying an error from your side.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@ETnti 

 

What are you verifying?

What country are you in?

Can you give at least some information if you want advice?


Advice is voluntary.
Kudos / Solution appreciated.
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ETnti
Contributor
Contributor
When I enter my email and password it tells me that to wait for verification call so I enter the given 4 digit code. But after few seconds it gives me . Sorry there is Error from our side. Thanks Emanuel
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PayPal_MariaI
Moderator
Moderator

Hello, @ETnti!

 

Thank you for reaching out to us through the Community!

 

I'm sorry to hear you are having difficulties while trying to access the account. I recommend you to try again from a different browser or clear cookies and cache. If the issue persists, you can give out Customer Care a call. This way the agents will verify your identity and help you to regain access to the account. Here you can find the contact page: https://www.paypal.com/mt/smarthelp/contact-us/

 

Best regards!

María. 

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