Verification Number no longer in use
blanessatws
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-15-2020
10:24 AM
Hi Paypal Community! I need your help. I would like to access my old paypal account. It is an account used by my Mom before. I would like to know if theres a way I can update my phone number. Cause I already remembered the password but now it wont allow me to login without verifying through my old number. Can anyone help me please? 😭
1 REPLY 1
moneymatters168
PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-16-2020
10:08 AM
Hi @blanessatws
It is unclear who the registered owner is of the account you refer to. You or your mom? The best way to resolve this issue is to have the registered owner of the account give us a call. We will provide options for you.
Your next best option is to open a new PayPal account.
Stay Safe
Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content