Update Photo: Temporarily unable to load page.

gucabansimon
New Community Member

Today I installed Paypal mobile app on my phone. upon logging in, i dont have profile photo. i tried to change, but it wont.

I also tried in laptop, heres the prompt:

 

This may be due to temporary issues with our servers, or you may have been disconnected from the Internet. If you're connected to the Internet, try reloading the page at a later time. We apologize for the inconvenience.

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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @gucabansimon,

 

Thank you for your post and welcome to the Community forum!

 

I am sorry to hear that you are facing this issue! Firstly, I would recommend trying to uninstall and re-install the PayPal App as this should solve the issue. If not, please clear the cache and cookies of the app and try to access the account using both the Wi-Fi and your phone connection. 

 

I hope this helps!

Martina 

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