Unable to verify identity

[Edshot]

I have been trying to link my bank account to my paypal (CGD) and of course it asks me to verify my identity. I input the IBAN, the phone code it sends to me (several times in fact since it asked me to input a different code a few times in a row) and yet it says it cannot verify my identity. Can't even send them an email, as clicking to do so sends me to a "can't verify your identity" page.

Any solutions?

[PayPal_Olivia]

Hi @Edshot,

I'm sorry to hear that identity verification has been unsuccessful. If the issue persists, please reach out to customer service.

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

If you wish to call, you can select to call as a guest.

I hope this helps!

Olivia