Residential Address

helpme_13
New Community Member

PayPal won't accept my residential address and I have nothing I can do about that. That's where I live, I don't know what else to tell them. I've tried variations (such as st vs street or dr vs drive) and it still won't accept it. I've had this issue before, and I am well aware I live in a small town, but in those instances I have been able to use my PO Box, but I cannot do that here. Is there even anything I can do? The assistant chat bot is not helpful.

 

(The address is a valid address, so it's not user error as far as I know)

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi helpme_13, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.


- Siobhan 
 

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