Random Incorrect Delivery Address Problem

bacapins
Contributor
Contributor

I noticed that on occasions, when purchasing using PayPal, an incorrect address is automatically "Auto Filled".
I checked my account and there appears to be only one address as primary address and this is the correct address.
Can anyone help with this issue please?

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3 REPLIES 3

btn7
Contributor
Contributor

Did you solve this, I have the same issue and it's driving me crazy.

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PayPal_Jacob
Moderator
Moderator

Hello @bacapins and @btn7,

Welcome to the PayPal Community! I'm sorry to hear about this address situation. You may find this Help Center article ​​helpful for modifying addresses on your account. It could also be an address saved to your browser that may be auto filling into the address form.

​​​​​​

-Jacob

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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btn7
Contributor
Contributor

Thanks for the response.

No, I've verified that my mailing address is correct in my PaPal config and also my browser, there's no sign of the bogus address anywhere on my systsem that I can find. Oddly enough, the 'faulty address' is in fact a valid local shopping center address and is only inserted into Australian retailers (and possibly only first time purchases but not absolutely sure). I've certainly never used the address so it's an enigma.

John.

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