Question on a shipping charge

berasnic5
Contributor
Contributor

Good morning PayPal Community, I am new to all of this and had a question about a recent transaction. I sold an item on Ebay and the shipping label fee was deducted from the amount I received from the purchaser. When I checked my credit card statement this morning, I was charged again for the same shipping fee. I am very confused by this. Is anyone able to explain this to me and is it correct?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@berasnic5 

 

Are you sure you aren't mixing up your paypal fee with the shipping fee?


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Kudos / Solution appreciated.
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berasnic5
Contributor
Contributor

Why would the shipping label charge and the PayPal fee be the same amount? I am really confused about this. I had a buyer pay me $13.00 and the shipping label amount of $3.56 was deducted from that amount. I saw the next morning that the same $3.56 had been charged to my credit card. I don't understand this at all and I am frustrated that there is no one I can find to speak to about this. 

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