When I used paypal.me for the first time today, my username was strange & unrecognizable. I thought maybe they gave you a generic username until you change it. I can't find a way to change my username anywhere so I log into Paypal on my PC...then find the home page & account settings in French. Then I go into account settings, my home address is correct but the business address is from another state. The NAME on my account is registered to a random guy. I google the address, this guy's full name comes up, his phone numbers, his age etc. This is a 69 year old man, was his identity taken?
I just went through all of my statements, no funds are missing or directed anywhere unusual. My problem is I don't know how to continue with Paypal, customer service prompts me to select all suspicious statements. There are no suspicious statements (yet). I just want to change my account settings back, disassociate from this guy and possibly request Paypal to investigate it.
Any suggestions? Thanks!
