Question about Validating Paypal Account

Rulf1980
Contributor
Contributor

Paypal Community,

The links to my paypal account from my personal website lead to a page that says simply, "We can't complete this donation. The receiver doesn't have a valid PayPal account." Why would this be? My account is otherwise normal, except that I have not linked it to my bank (I am in the process of linking to my bank now), but I am not sure if this is the issue. I would think that my paypal account would at least be valid to receive funds. Can anyone help with this? Thank you.

 

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1 REPLY 1

ramberroya
PayPal Employee
PayPal Employee
We make it easy to set up your site to take payments, but to withdraw more than $500 a month you will need to verify your account. You can do this by linking and confirming a bank account and adding your EIN (Employer Identification Number). ***If you see a post that is helpful, kindly give the author Kudos or accept it as a solution. Thanks and have a great day! ☺
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