Phone verification

Amais1
New Community Member
I don't have the phone number that I used for PayPal originally, i need to authenticate my account but it won't let me choose another option.
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3 REPLIES 3

Meykih
Contributor
Contributor

I think there is no solution for this. I tried many times and possibilities, nothing work. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Meykih 

@Amais1 

 

Customer services can add the number for you very easily.

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Meykih
Contributor
Contributor
I already solved that problem. Just call them and attach your new mobile number to your account. its easy just few simply question and problem solved.
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