Phone Change - Confirmation Option Not Showing
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Hi Folks, I need some urgent help please. I need to change my phone details, but the Confirm umber option is not showing, hence I'm unable to complete adding the new phone. Please help! Thank you so much!
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Thank you for the solution @millieagz! I was able to add the number. However, the old number is still showing as the primary. It is still being used by the system as 2 factor. I tried changing the primary using the options in the page but nothing works. I need to have this changed ASAP as someone might use the old number already and be able to access my account which is pretty scary.
I tried emailing and calling, but there's no service for calls now in Paypal here in Singapore.
Hopefully someone can advise on how to remove and change the primary phone.
To PayPal Employees, this is a call for urgent help. Please do reach back ASAP. Thank you so much for your patience and kind understanding.
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