Old Phone number so can’t get into account

[Chis3]

Hello, So I’m trying to access my account but I don’t have access to the phone number that I registered with so I can’t verify:( and whenever I want to message it asks for me to log on which I can’t do since I don’t have that number anymore and I really need to access my account for payments made to me. Please if anyone can help I’m desperate, can’t believe there’s no customer service for issues like this.

[LucyMay]

Hi, I am also having the exact same issue, I cant log in and the number it's asking me to send the verification code, no longer exists. Unsure where to go from here

[Chis3]

It really **bleep**:( hopefully something changes and we can find an answer

[paultofts]

yes same for me; whenever I try to get help or contact, I am invited to login and recieve a text to my old non-existent phone!

[Chis3]

Sameee haha it’s so frustrating, so many of us are experiencing this it’s crazy and they do nothing about it:((

[Bowlschamp]

So have you been able to access it now, I have the same problem

[Chis3]

Hey! Yes I have. What I did was just to continually press reset password, resetting my password and then kept trying to log on and eventually one of the times you do log on, it would like let you access it.