Not able to de-link or remove the secondary/backup phone number linked to my account

[harinivaskumar]

I Not able to de-link or remove the secondary/backup phone number linked to my account.

When I try to do this I am getting the error Sorry, there's a problem. If you keep seeing this, please contact customer service every other time.

Please, can you help me resolve this?

[PayPal_Cristina]

Hi harinivaskumar,

Thank you for your post and welcome to our Community Help Forum!

I am sorry about your issue. Please, clear cache and cookies and try with a different browser. 

If none of these helps, please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

I hope this helps.

Cristina