New phone number

Gazjo201011
New Community Member

Hi

i  am new on here so this is my first message

i have not used PayPal in quite some time , a few years in fact

i have moved from Cyprus back to the uk

so I have been trying to update all my info 

I need to input my new mobile number and country to uk

i do not have my old mobile number so I cannot receive a text or call

i have tried contacting PayPal ... again going round and round

in circles here so frustrating as I received a wrong item and need to return this

any help is gratefully received thanks

Gaz

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gazjo201011 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.



Advice is voluntary.
Kudos / Solution appreciated.
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