MOBILE PHONE NUMBR CHANGE

Aleks242
Contributor
Contributor

Hi, guys,

any chance you might know the reason why PayPal don't allow me to change my mobile phone? Every time (15+ times!!!) after I've entered the new number I had been prompted "You have entered an invalid phone number". But the number is perfectly valid. 

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3 REPLIES 3

FrankR21
New Community Member

I can't get passed the enter mobile number request to get into my account. I've changed my password but it still won't let me pass.

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Aleks242
Contributor
Contributor

well, looks like the last resort would be to send them a message. Try it out. They will come back... in a few hours. 🙂 Hopefully. Better than nothing, just keep the chat window open.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@FrankR21 


Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
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