Issues when linkin debit card

Ca4rlos9559
New Community Member

I tried to add my debit card, it said that I was going to be charged about $1.95, and a I was going to receive a 4-digits code to verify the card. When I ckecked out the movements of my card, I realized that the charge was made, but it didn't appear the code, so I was unable to verify the card, and I haven't received the cash back.
I've already talked to the bank and they told me that they only have the next info:
*Description:
Compra nacional en establecimi
*Office:
GCIA CONV OPER ELECT
*Debit: (Charge)
$6,824.44 COP (About $1.95 US)
And when I try to associate my card again, it shows me a message like that:
This card cannot be linked. Try a different payment method.
I also talked to the bank about it and they told me that there's no issues with the card.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ca4rlos9559 

 

https://www.paypal.com/co/smarthelp/article/FAQ1254


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Kudos / Solution appreciated.
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