PAYPAL SENT TO WRONG LOCATION

alex1974br
Contributor
Contributor

I Changed my old address 1 year ago at my account, don't have this address at my account, but paypaL DELIVERY to my old address

 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@alex1974br 

 

When you pay with paypal it shows you the address the item will be sent to during the checkout procedure, so best to check and change if its the wrong one.

However you need to find out why paypal used it so..............

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.