I cant close my account

cricketbat1981
New Community Member

Hi All

 

I'm having trouble closing the account I no longer need.

 

I have cancelled the only recurring payment I have. When I try to remove my bank account details it just says my request cant be processed.

When I try to close my account, it says I cant close my account until money transfer from my bank is complete.

 

My PayPal balance is zero, the last recurring payment went through three days ago. What am I missing? I need to close this account before Sept 1st.

 

Any help much appreciated

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@cricketbat1981 

 

Transfers from bank accounts are never instant, that is why when you buy something paypal credit the seller upfront for you and paypal take the wait for the funds to transfer to pay them back again, this is so you get your item without delay.

Takes 5-7 working days to transfer as Paypal use the slowest (cheapest) transfer option BUT funds normally leave your bank account from a few hours up to a few days later. So your last payment could still be transferring.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.