How to change account type from Business to Personal

fatz92
New Community Member

Im not sure why my account is in Business type. 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@fatz92 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one. 





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fatz92
New Community Member

How can I close my Business account? What if there's money on hold on my account? Due to COVID, there's no available contact support though, I already emailed them twice still no response.  

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kernowlass
Esteemed Advisor
Esteemed Advisor

@fatz92 

 

I gave you the options on how to downgrade an account, which you use or do not use is up to you.

 


Advice is voluntary.
Kudos / Solution appreciated.
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