How do I change the contact name on my account?

Temp20230124
Contributor
Contributor

How do I change the contact name on my organization's account? I uploaded documents and ID cards to prove my identity, but nothing appears to have changed.

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2 REPLIES 2

PayPal_Michelle
Moderator
Moderator

Hi @Temp20230124!

 

Thank you for joining the Community! It may take a few business days for a name change to be processed once the required documents are received, and I am so very sorry if your request has been delayed. If it has been more than 10 business days, I would encourage you to contact our customer service directly. To do this, please follow the Help & Contact link at the bottom of the page, or you can also reach us on Facebook or at @AskPayPal on Twitter. 

 

I hope this helps and thank you!

 

 

Michelle

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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