How can I change my phone number without log-in

Juandavid31
New Community Member
Hi everyone, I need some help to change one of my phone number in another account due to when I try to login, paypal send to me a verification code to a phone number that I not reconize and obviously I can't log in. How can I change this information without log-in? I have the email and password but the phone number is incorret.
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3 REPLIES 3

CustardTarts
New Community Member

I also have this exact same problem, where my mobile number is different now.

 

Solve this one Paypal?

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Applaud
Contributor
Contributor

Get a log in when the old number no longer works

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Applaud 

@Juandavid31 

@CustardTarts 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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