Having trouble getting a live person to help you

[Aloha2]

I tried calling every number I can find for PayPal and I CANNOT get a LIVE person on the line.  All I want to do is close my account. I don’t have any balance or disputes.  I’m calling with in their stated office hours.  This is BS for a financial type “business” to provide such poor customer service.  I even called the number on the back of the card and NOTHING/NO ASSISTANCE.  Really!! Really!! PayPal is this the kind of customer service you offer?!?!?!?!?

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[kernowlass]

@Aloha2 

https://www.paypal.com/us/smarthelp/article/how-do-i-close-my-paypal-account-faq1215?app=searchAutoC...

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.