Change the name in profile
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Hey guys,
Could you please hepl me make clear the procedure of solving problem in Full Name updating on Paypal? Cause after 7 days working from the day i changing but i havn't got any feedback from the support email/ center and i don't know how's that procedure going..
Any valued experience for that situation friend?
Please help me advice,
Many thanks,
Joey,
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Manage settings
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Update profile info

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Hi @joeynhan1985,
Thanks for posting in PayPal's Community Forum. I'm sorry you're having trouble changing your name. It typically takes 3-5 business days to receive an update after submitting the necessary documents. If you haven't heard back from us in over 7 business days, I'd recommend contacting our Customer Support team directly.
I hope this is resolved for you soon!
- Marina
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Dear Marina,
Thanks for your advice. However, i also do not know who i could connect to because i can not see any other direct mail on the website. All look like just the automatic response. Could you help me advice more cause it's hard for me to make a call to their team.
Many thanks to you!
Sinceres,
Chau.

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