Cellphone number now required in order to be able to use paypal?

BL77
Contributor
Contributor

Must I now have a cellphone in order to be able to use paypal?  Why is not landline number OK but it does require an actual phone call.

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seig
Contributor
Contributor

Same here, I do not own a cell phone. I spend more than 2 hours today with Customer Service, ...useless. Yes, I changed the password 3 times while at it, like it could magically help. They're not even trained for cases like ours which shows how little consideration Paypal has for its customers. (for almost 15 years in my case)

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kernowlass
Esteemed Advisor
Esteemed Advisor

@BL77 

 

You need a mobile phone to receive the 4 digit code text to access paypal accounts.


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BL77
Contributor
Contributor

Thank you.  But this is a pain and not a solution I really want to use.  Think a home phone number would be just as useable.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@BL77 

 

I am quite happy to tell you that a landline is fine, not true of course but if its what you want to hear instead of the facts then happy to oblige.


Advice is voluntary.
Kudos / Solution appreciated.
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Solved

seig
Contributor
Contributor

Same here, I do not own a cell phone. I spend more than 2 hours today with Customer Service, ...useless. Yes, I changed the password 3 times while at it, like it could magically help. They're not even trained for cases like ours which shows how little consideration Paypal has for its customers. (for almost 15 years in my case)

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