Cell phone number required to log in???

riadam
New Community Member

Hello...I just discovered that I cannot log into my paypal account to check if a credit was issued. I've been using Paypal for my Christmas purchases very recently but today it would not let me log in without a cell phone number. I do not want to give that and in the past, have always had the option of clicking on "No thanks". Does anyone have any ideas? I can't even message Paypal without logging in. Is there a phone number I can call? Thanks so much.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@riadam 

 

Scroll down to the moderators reply in this thread.

https://www.paypal-community.com/t5/My-Account/Don-t-have-a-mobile-phone/m-p/2032677#M65272


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