Can no longer find my direct deposit information....

PaulM70
Contributor
Contributor

I have used the option of direct deposit before and no I can longer find the information...I have look under profile, etc...How does the information disappear?

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3 REPLIES 3

MLGore
PayPal Employee
PayPal Employee
Hi there,
It's good that you reached out to us regarding this matter. Always remember that PayPal will not be capable of changing your Direct Deposit options including Removing it entirely. You have to contact the people sending you a direct deposit.
Hope this helps. Stay Safe
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PaulM70
Contributor
Contributor

No you don't understand my problem.  I can't find my routing and account number to give so I can get my funds direct deposited...

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MLGore
PayPal Employee
PayPal Employee
Hi there,
So sorry to know your issue is still not resolved. If that is the case, Did you try contacting your bank? Sounds like they are the right people you need to get in touch with. But you can try our Chat Support Team since our Customer Service team is unavailable due to the current Pandemic situation.
For Chat Support Option
CONTACT US
1 Log on to account
2. Click HELP at the top menu.
3.Scroll down and click CONTACT US.
4.Scroll down to click EMAIL US or other contact options.
Hope this helps. Stay safe my friend.

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