Can no longer find my direct deposit information....
PaulM70
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Posted on
Apr-05-2020
03:09 PM
I have used the option of direct deposit before and no I can longer find the information...I have look under profile, etc...How does the information disappear?
3 REPLIES 3

PayPal Employee
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Apr-06-2020
12:55 PM
Hi there,
It's good that you reached out to us regarding this matter. Always remember that PayPal will not be capable of changing your Direct Deposit options including Removing it entirely. You have to contact the people sending you a direct deposit.
Hope this helps. Stay Safe
It's good that you reached out to us regarding this matter. Always remember that PayPal will not be capable of changing your Direct Deposit options including Removing it entirely. You have to contact the people sending you a direct deposit.
Hope this helps. Stay Safe
PaulM70
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Apr-06-2020
01:22 PM
No you don't understand my problem. I can't find my routing and account number to give so I can get my funds direct deposited...

PayPal Employee
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Apr-08-2020
06:58 AM
Hi there,
So sorry to know your issue is still not resolved. If that is the case, Did you try contacting your bank? Sounds like they are the right people you need to get in touch with. But you can try our Chat Support Team since our Customer Service team is unavailable due to the current Pandemic situation.
For Chat Support Option
CONTACT US
1 Log on to account
2. Click HELP at the top menu.
3.Scroll down and click CONTACT US.
4.Scroll down to click EMAIL US or other contact options.
Hope this helps. Stay safe my friend.
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
So sorry to know your issue is still not resolved. If that is the case, Did you try contacting your bank? Sounds like they are the right people you need to get in touch with. But you can try our Chat Support Team since our Customer Service team is unavailable due to the current Pandemic situation.
For Chat Support Option
CONTACT US
1 Log on to account
2. Click HELP at the top menu.
3.Scroll down and click CONTACT US.
4.Scroll down to click EMAIL US or other contact options.
Hope this helps. Stay safe my friend.
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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