Bank Account sms code Verification Failed

SBChaoui
New Community Member

Hello dear Pals,

I have tried adding a bank account, but when i come to the screen of sms code verification i dont get any sms, i tried refreshing and re adding the account but still nothing, now when i try and add the account i get the message that paypal cannot verify who i am.

Can you please help me ?

Login to Me Too
1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey @SBChaoui,

 

Oh no! If you still haven't been able to log in, I would advise first to clear your cache and cookies, ensure your browser is up-to-date and trying a different browser or device. If this doesn't work, you may need to reach us by phone, Facebook, or Twitter so that we can help get your identity verified and the bank added. Hopefully the issue is resolved soon! 🙂

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.