- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, i'm trying to get into a old account i had for Paypal that used my main email however i forgot the password to it, easy right? Just get a new password by email, oh wait, theirs a constant error saying it can't be sent. Well **bleep** me, guess we can try contacting them. Oh wait, phone lines are down and no one doing text support? Wonderful, so i got to ask are their any currently open methods of getting help from Official Paypal advisors that i can speak with? Thanks.
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sorry, will probably have to wait until the phone lines are back on to contact PayPal as guest caller to verify your identity and get access to the account.
If you have time on your hands due to quarantine, try and keep trying to reach out to get customer service:
- Log on.
- Click HELP at the top menu.
- Scroll down and click CONTACT US.
- Scroll down to click CALL US or other contact options.
Or contact via social media:
Facebook (UK): https://www.facebook.com/PayPalUK
Twitter (UK): @paypalUK
Facebook (Worldwide): https://www.facebook.com/paypal
Twitter (Worldwide): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sorry, will probably have to wait until the phone lines are back on to contact PayPal as guest caller to verify your identity and get access to the account.
If you have time on your hands due to quarantine, try and keep trying to reach out to get customer service:
- Log on.
- Click HELP at the top menu.
- Scroll down and click CONTACT US.
- Scroll down to click CALL US or other contact options.
Or contact via social media:
Facebook (UK): https://www.facebook.com/PayPalUK
Twitter (UK): @paypalUK
Facebook (Worldwide): https://www.facebook.com/paypal
Twitter (Worldwide): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Refund as a declined tranaction? in Payments Archives
- Refund in Disputes and Limitations Archives
- Can I transfer money from my PayPal account to others' without linking any bank account? in My Money Archives
- Can I successfully refund someone if I don't have enough money in my paypal account/bank account? in Payments Archives
- Is there anything I can do so that paypal review my documents until Monday? in Disputes and Limitations Archives