Alternate numbers for two step verification

CaptGrandpa
Contributor
Contributor

Both my wife and I use this account, but we each have out own phones. Her number is already added to the account, but when she try’s to log on only my number is given as a choice to receive verification code by text. If I don’t happen to be close by, she can’t use the PayPal service. (I know, I should be happy that she can’t spend money but that is not how it works.) How do I fix it so she can use her own number to receive the code?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@CaptGrandpa 

 

The phone has to be registered in the same name as the account belongs to and a personal account can only belong to x1 person.

Why not open her own account?


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