US account need to use foreign phone number for verification code

jaknight1986
New Community Member

Hello, I set up Paypal using my US phone number. I no longer have use of that number and am living abroad. Is it possible to change my number to my Mongolian phone number so I can use it for 2 step verification?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jaknight1986 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.

HOWEVER the option to receive paypal payments is sadly not available in Mongolia.
You can only send payments for purchases funded by your (confirmed) credit card.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive paypal payments.

https://www.paypal.com/ga/webapps/mpp/ua/residence-full


 


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jaknight1986 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.

HOWEVER the option to receive paypal payments is sadly not available in Mongolia.
You can only send payments for purchases funded by your (confirmed) credit card.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive paypal payments.

https://www.paypal.com/ga/webapps/mpp/ua/residence-full


 


Advice is voluntary.
Kudos / Solution appreciated.
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