Account verification code being sent to old phone number
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I cannot access my account because verification codes are being sent to my old phone number, which I do not have access to. There are several similar questions on this Forum. I have not seen any solution provided other than to contact customer service. Your customer service team are not taking calls on this issue. Paypal, your social media bots are useless. Your resolution center and message center options require log-in to access these facilities. I obviously cannot log in.
My question is, how do I change the phone number on the account without logging in? As paypal aren't bothered to provide support, I would be grateful if anyone else had a solution to this issue. Thank you.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- New to pay pal. Please help! in My Money Archives
- Transfer fund in My Money Archives
- Why am I not eligible to send or request money in My Account Archives
- I have added my debit card already to other PayPal account. But I cant access it. in My Account Archives
- Bank account and credit card link in My Money Archives