Account Verification Request

[BigKubi]

 I have been a member of PayPal since 2001 without any problems. After 17 years, I get a request to verify my information by sending personal documents such as a government issued photo id, utility bill, social security card photo. Is this a scam? Has anyone in the community had to do this? What is this for? Thanks for any help 

[kernowlass · Accepted solution]

@BigKubi

As long as the request shows in your paypal account / resolution centre.

https://www.paypal.com/us/smarthelp/article/PayPal%E2%80%99s-Customer-Identification-Program-(CIP)-a...

[LFC1]

We are constantly being warned about requests for too much personal information.  Although this request seems to be legitimate, I find your request for such personal information to be invasive and suspect.  Please confirm the legitimacy of your request and, if possible the reason for this information from a customer who has been with you for years with a credit rating around 820!

Respectfully,

Eagle1