Pay Now Button Not Accepting Users without PayPal Account

jvest0648
New Community Member

So I created a PayNow button -- but when you click on it, it won't let you proceed without creating a PayPal account.  I don't understand why it doesn't have the option to pay with a credit card without creating a paypal account. 

 

Here is a link to the button -- any ideas how to fix this??

 

Jeremy

 

https://www.paypal.com/us/cgi-bin/webscr?cmd=_flow&SESSION=xd7HoWvs7FQA8C8bvCMr8f-w0ZGukuZdpof1wIQCU...

 

Here is the website where the button is at: http://www.chamberlainband.com/paypal.htm

 

 

 

Login to Me Too
2 REPLIES 2

jobaldone
Member
Member

Just curious, where are you located?

 

We are having this same issue, but it seems to be determined on your location or Internet Provider.  When I'm on our Corporate Network in Wilmington, DE, we get prompted to create a paypal account.  But when outside the corporate network (local Minnneapolis Internet connection), I can enter the payment information without having to create a new paypal account.

 

I did this same testing with your site, and got the same results.

Login to Me Too

jkoakley
Contributor
Contributor

Hi, I've received 6 phone calls today that customers cannot pay as a PayPal guest (with their credit card)

Does anyone know how to fix, or who to contact?

Thank you,

Janice

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.