This transaction cannot be processed. The merchant's account is not able to process transactions

ohno
Contributor
Contributor

We have started to receive this message in the live environment :- "This transaction cannot be processed. The merchant's account is not able to process transactions" Nothing has changed our end. I created a ticket with MTS but have had no reply. This started after contacting Pay Pal regarding the monthly subscription for Pro. Someone at Pay Pal cancelled the subscription! I contacted Pay Pal again, they apologised and re started the subscription. Ever since pay pal pro payments fail. This has cost us lost sales!

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ohno
Contributor
Contributor

I see the "support" on here is as good as contacting MTS & business "support". Useless. Pay Pal breaks our account July 3rd, here we are on July 17th and we STILL can't take card payments. Thanks for nothing Pay Pal. No, I lie, thanks for RUINING my business!

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