Paypal card reader not accepting cards

[Bestieboy666]

Hi.

I've tried to contact technical support but no luck.

For a few weeks my card reader declines all transactions so I'm forced to do this manually on the app. I didn't realize the charges are much higher!

The reader pairs with the app on my phone as usual. I enter the amount and this shows on the reader and asks for a pin number. However the app still continually says processing. Customer enters pin and the transaction is declined.

Any help on this appreciated as my transaction charges are now too expensive when I do this manually.

[Fionahb]

Did u fix it? We’re having the same problem. It’s fine when you tap the reader with the card, but it declines if using the pin....

[Bestieboy666]

No. Couldn't fixed it. Never got a reply after several weeks of trying to contact them by phone. Just kept cutting me off. Terrible service. The charges for manually entering transactions was way too high. I gave up and bought a new card reader from another company. They charge less as well for transactions.

[Fionahb]

Oh that’s just terrible......I hope I get a response 🤞