Issues in local payments

MANIAMS
Contributor
Contributor

Hi, I am Mani from India, I am selling goods in etsy.com. I am not able to receive local payments in etsy.com. Buyers from local not able pay. I am sharing the screenshot which one of the buyer gets an error message. Please help me in the issueIMG20200416182235.jpg    

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2 REPLIES 2

Gabriel_PP
Moderator
Moderator

Hi  
 
Just to clarify,

 

Are you using INR for local payments? This should work, if your account is from India.
 
INR transaction is not allowed between NON-Indian buyer and Indian seller account. In order to receive payments from NON- Indian buyers, it should be in USD (or any other currency that is not INR), you can ONLY receive INR payments from buyers from India.
 
Please note that Indian domestic payment must be exclusively made in INR currency. INR currency can only be process by Indian domestic payment only. International customer who tried to make payment to an Indian merchant need to process the payment in a currency other than INR (example USD).
 
Solution:
For International Payments -> USD currency
For Local Payments -> INR currency.
 
Please verify your integration to offer the correct currency.
If you are using a Shopping Cart/eCommerce; you would need to contact their technical support..
 
I hope this helps,
Thanks,
.
 

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MANIAMS
Contributor
Contributor

hi

I am from India. My account is from India. I am using INR for local payments. But I am not able to receive in etsy.com (which is an indian buyer not able to pay).

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