Help with New Donation Button Rollout
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It seems when someone clicks my donation button they can now choose three predetermined donation amounts or enter a different amount.
Sounds nice in theory, if I could test this with $25, $50, $100 or Other Amount; but it defaults to $75, $100, and $150. These amounts are out of line with my typical donation amounts. At a glance it looks like we only want or will accept these amounts. I don't like this and I think it has hurt my donations this week. What really bugs me is PayPal rolled this out without discussing it in advance, and then sent me a survey AFTER to ask my reaction. Here is my reaction: Either put this back the way it was, or give me the option to change those amounts! What you think is an improvement can be a detriment, especially when you don't consult with or ask your customer first. So irritated!
- Labels:
-
PayPal Buttons
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Here's an option from a previous post.
(Some people get the screen you're seeing while others do not - however, if you use your own code, it seems to work the same for all.)

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Hi paypal i want to add a donation button from Pakistan in Merchant Products and Services Archives
- Issues adding a logo to donate button in Merchant Products and Services Archives
- Can't create PayPal donation button error in getting code in Merchant Products and Services Archives
- donate button not working on mobile in Merchant Products and Services Archives
- Can you separate the donations received from a paypal donate button or from another? in Merchant Products and Services Archives