Captcha failure
Suryacoapy
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-26-2018
01:34 AM
The Captcha function is not working on my iPhone. It fails despite correct answers both in visual and audio tests. I cannot login to access my account.
Also, the function is illogical in it's application, as incomes after entering the password. If someone had my password, why would they use a robot?
Labels:
- Labels:
-
PayPal Here
1 REPLY 1
tooler82
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-23-2018
09:04 AM
You’ve probably fixed it by now but I’ll tell you how to do others that google this can find it. If you’re on iPhone. Go to Settings:Safari:Advanced:Website Data: Remove All Website Data. This deletes the cache and fixed the problem for me.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Blocked Funds in Merchant Products and Services Archives
- Request to speak to Supervisor are ignored. $100 held illegally by Pay Pal in Managing Risk and Fraud Archives
- exm in Merchant Products and Services Archives
- Payment request failure in Business Tools Archives
- Smart Button code not working - users can't login to PayPal & cc transactions don't process in Merchant Products and Services Archives