Smart Button code not working - users can't login to PayPal & cc transactions don't process

jgvanides
New Community Member

I am trying to help a client embed a Pay by PayPal button on their website. We generated a "smart button" embed code while logged into their account, added the embed code to their WIX hosted website, and it doesn't work:

 

  • When users try "Pay by PayPal", they can't login to PayPal with their email and password
  • When users try Pay by credit card", it appears to work - but the transaction never shows up as "sent" by the payee, or "received" by the org

Any tips what might be going wrong?

 

FYI, I tested to see if the problem was WIX by using the same embed code in a standalone "webpage" I generated using Notepad. The failure is the same. I also tried to create a Smart Button using my own PayPal account. It, too, failed.

 

Is the Smart Button code generator broken? is there a different way to generate the embed code?

 

Many thanks for any suggestions...

 

Jim

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