package issue

sanfin82
Contributor
Contributor

My buyer keeps saying she didnt recieve the pkg but i have proof she did by a tracking number, how do i get paypal to release my funds?

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@sanfin82 

 

If she opened a dispute then provide paypal with the tracking number and you should win if it shows trackable proof of delivery.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@sanfin82 

 

If she opened a dispute then provide paypal with the tracking number and you should win if it shows trackable proof of delivery.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

sanfin82
Contributor
Contributor
No she didn't open a dispute but they still haven't released the funds even tho I called them and gave them a tracking number
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.