Hi All, we have been through a dispute with a buyer, regarding a so called damaged piece of furniture, Paypal ruled in her favour, disappointed I have to accept that. The money was taken from my account and back to hers. That's fine but she still has the couch ( $1,000 ) mind you! She has been giving me the run around, for the last 10 days. Been in hospital, been on holidays, now she does not have access to a mobile phone etc. I have tried 3 to 4 times to collect the item. Now this morning she tells me that she has sent it to be repaired so I cannot collect the item. This needs to be sorted by Paypal, as the item should have been returned or we should have had the opportunity to pick it up, prior to the refund. She has the her money back & my couch? She did not want it, now she wants to keep it and now saying I will not be able to collect it. I already have another buyer for the couch, I will be seeking my legal options if this is not sorted in a timely manner. I have been treated more than unfairly. She is a fraudster I suspect, as she has been using 3 different names, Alex on marketplace, Michelle on paypal & Fiona on email. Now she says I cannot contact her via phone either. I have messages to support my claim. Any item you purchase from a store has to be returned prior to refund, the same should apply to paypal.
