Item damaged under the shipping, my funds are on hold -what should I do?
KevinW1
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Posted on
Mar-24-2021
01:51 PM
Hello!
I sold some postcards through Grailed in perfect conditions - like they were barely even touched, and it got a little bit damaged under the shipping. There was some little bent edge on one side and a tiny bit wrinkle in the middle. I have of course no control over how the packages are handled during the transport.
Right now he filed a dispute with PayPal as "The buyer has indicated the merchandise is not as described" so my funds are set on hold.
What should I do with this situation?
Regards Kevin
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