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help me, how do I close my account

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Simarbilici
Contributor
Posted on
I want to close my PayPal account and it doesn't allow me to, it tells me to contact support but they don't pick up, instead I get a message saying that I should try the resolution centre. I need this account deleted and my bank account wiped from all other accounts so I can connect it to a new one, what should I do?
1 REPLY 1

help me, how do I close my account

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kernowlass
Esteemed Advisor

@Simarbilici 

 

Could be because the account has limitations??

If you have ''other accounts'' when you are only allowed a max of 2 accounts (and only then if 1 is personal and the other 1 is a business account) may be another reason you are having issues.

Also you can only add a bank account to any paypal account 3 times in that banks lifetime.

 

Think only customer services can help you on this one.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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