We are having trouble making sure it's you

po17
Contributor
Contributor
Dear My PayPal account can not login. When I was login alert message that: we are having trouble making sure it's you How to solve? Would you please help Thanks
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11 REPLIES 11

Scoteswede
Contributor
Contributor

I phoned this number and was told it wasn't in order.

What is the number ?

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robhthomastiles
Contributor
Contributor

Watch this You Tube video https://www.youtube.com/watch?v=Yf9qwxtHx9Q

 

I had the very same problem.  An hour with Pay Pal Customer Services team on the phone and they couldn't help me at all.  This guy was amazing and I at last had access to my account.  Pay Pal take note!

 

Recently, a lot of PayPal Users have been logging into PayPal simply to cancel and close their Account. Coincidentally, The PayPal Auto Security Feature can not Confirm its You trying to log into your own account. In this Video, I am going to show you how to fix "sorry: We couldnt Confirm it you"
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