Unauthorised payment

[Bead2]

Digital River Ireland Ltd made a payment from my account to pay Avast for a program I did not request or apply for. How can this happen without my authorization. Pay Pal is not as secure as I thought.  When this is settled I will cancel my account.

[kernowlass]

@Bead2 

As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.
If you don't notice OR don't cancel then it auto renews. 

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Bead2]

I did not get a request for any billing or subscription or arrange for a payment out of my Pay Pal account.  I have already canceled any auto renewal.  This payment was taken out of my account out of the blue. No request from me. I feel I have been scammed or my account hacked. How could this happen with Pay Pal security.

[kernowlass · Accepted solution]

@Bead2 

Digital river is an ecommerce payment company. They don't fraudulently take your money. They partner with companies like Samsung, Microsoft, razr, McAfee, avast, etc. If you buy from those websites, your charge may show up as from digital river. They also handle subscriptions.
A lot of times what happens is people accept a free trial for a product and forget to cancel. As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.

If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.