Unable to log in account

Derek7010
New Community Member

Not able to log in because of 2FA app and I have also lost the phone, need help transferring my funds to my new account Or resetting the2FA to allow me use my phone for verification and log in my account

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Derek7010 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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